XMEye DocsNetwork Connection
Troubleshoot WiFi connectivity, remote access, and network-related issues.
Find answers to common network connection problems below.
Failed to Add a WiFi Device?
Step-by-step guide to fix WiFi device pairing failures.
Cannot View Device on External Network
Fix issues with remote viewing outside your local network.
How to Add an AP to the Device
Instructions for connecting a device via access point.
Preview Screen Stuck at 99%
Resolve loading issues that stop at 99% during live view.
How to Determine 2.4GHz and 5GHz WiFi
Check and identify your router's WiFi frequency band.
Camera Frequently Offline / Stutters / Delays
Fix camera dropouts, buffering, and connection delays.
WiFi Device Cannot Scan QR Code to Pair
Troubleshoot QR code scanning issues during device pairing.
How to Deal with Network Timeouts
Solutions for network timeout errors on the app or device.
Can I Use a Mobile Hotspot to Connect?
Learn how to connect your device using a mobile hotspot.