XMEye DocsSmart Alarm Push Delay and False Alarms
Understanding and reducing push notification delays and false positives in smart alarm systems.
Smart alerts may sometimes be delayed or result in false positives. Here is what causes each issue and how to address them.
Push Delay
Due to network delays, server load, and other factors, smart alarm notifications may arrive on your device after the actual event has already occurred.
False Positives
Intelligent alarm systems may trigger false alarms due to non-threatening events such as:
- Changes in lighting
- Small animals crossing the field of view
- Camera lens being blocked
In these cases, the system's detection algorithm may need to be adjusted or optimized to reduce false positive occurrences.
How to Reduce Push Delays and False Positives
- Adjust sensitivity settings: Tune the smart alarm system's sensitivity and accuracy settings to optimize detection.
- Ensure a stable connection: Make sure your device and internet connection are stable to minimize push delays.
- Check the camera placement: Regularly inspect the camera's location and surrounding environment to ensure it is not affected by conditions that cause false alarms.
If the issue persists, contact customer service through the app for technical support and adjustment suggestions.